Our Big Kitchen · Sydney · live pilot
Civium sits between the floor and your systems of record: self-capture on Civium, organised on AWS, synced to Salesforce and NetSuite—one story from tap-in to CRM.
The full stack story lives here once. Coordinators, finance, leadership, and technical leads each see the piece that matters to them.
Coordinators and volunteers use one Civium app—not heavyweight admin consoles—for check-ins, shifts, and programme work.
When capture stops at clipboards, reconciliation becomes someone’s full-time job. Civium is designed so operational events map to Salesforce and NetSuite with definitions you control.
Leadership sees summaries grounded in your programme language—fields, mappings, and exports you configure within implementation scope.
Civium sits on AWS as a hosted experience layer; Salesforce, NetSuite, and scoped connectors stay systems of record.
Module one is live at Our Big Kitchen—safety and credentials captured once beside the person, then shifts, CRM writeback, and handoffs on one thread.
Why It Matters
One source of truth for programs and finance—design-intent framing, not magic metrics.
Before → After
Many teams still move meal and attendance notes through paper or ad hoc tools before they reach the CRM. Civium is designed so frontline capture can feed the same Salesforce records you already trust—with duplicate entry as the exception, not the default.
Before → After
Traditional CRM UIs often assume a trained operator. The Civium layer targets simpler surfaces for registration and check-in so coordinators are not the bottleneck for every new volunteer.
Before → After
When program data is scattered, “impact reporting” becomes a manual merge. Connecting operations through Salesforce and NetSuite is the design goal—so leadership can see a clearer picture without re-keying the same facts.
Before → After
When capture stops at clipboards or ad hoc apps, the “truth” lives in someone’s inbox. Civium is designed so check-ins and programme events normalize into Salesforce, NetSuite, or scoped CRMs—you define the fields and mappings—so leadership reports from one governed trail. The service is built on AWS.
Live in Sydney with Our Big Kitchen today. Early-access orgs help us harden floor workflows and CRM mappings before wider rollout—without replacing the systems you already run.
Our Big Kitchen is our mission partner and operating pilot in Sydney—Civium stays grounded in a real kitchen and volunteer roster. obk.org.au →