How It Works

Mission-first workflows
on the systems you
already trust. Less admin. More mission.

Civium is a purpose-built layer on Salesforce and NetSuite — simpler screens for frontline teams, with data designed to stay aligned underneath. More modules are in development.

app.civiumtech.com
Civium platform layer illustration
Built on What Works

A purpose-built layer on top
of the tools you already trust. No migration. No disruption.

Civium sits directly on top of Salesforce and NetSuite — translating their power into tools designed around how mission-driven teams actually work. No migration required. No disruption. Less admin, more mission.

Architecture

Your Foundation

Salesforce and NetSuite — powerful platforms your organisation already runs on. Civium doesn't replace them. It builds on top.

The Civium Layer

A custom interface for NGO coordinators and volunteers — not system administrators. Simple screens for frontline pace.

Direct Sync

Actions flow back to Salesforce and NetSuite automatically. No double entry as the default workflow.

Inputs → Civium layer → Salesforce & NetSuite → outputs

How It Flows

One interface for your team. Records stay aligned underneath.

01

Your team logs in

Coordinators, volunteers, and field workers use one simple screen — no CRM training needed.

02

Civium handles the complexity

Check-ins, meal tracking, event management, and contact capture — all in surfaces designed for frontline pace.

03

Salesforce & NetSuite stay current

Every action syncs back automatically — no double entry, no migration, no spreadsheet stitching.

Less time on admin. More time with people. Outcomes you can actually describe to funders.

Module One Features

Everything your team needs
to run operations. Connected.

Civium feature stack
01

Digital Safety Registration

Transform check-in with digital compliance forms that sync directly with your CRM.

02

Meal & Recipient Tracking

Structured flows to record meals and recipients with consistent fields — one operational picture.

03

Social Media Integration

Amplify impact across platforms with one-tap distribution from within the platform.

04

CRM Integration

Impact-oriented views with Salesforce kept in the loop when your org connects that path.

05

Event Management

Connect the right people at the right time. Manage team-building events end to end.

06

Contact Management

Capture opportunities and direct inquiries into your CRM — no re-entry required.

Availability

Launching February 2026.

First module: Volunteer Management & Meal Tracking — being tested live with Our Big Kitchen now.

Get Early Access →
See it working
Ready to Begin

See it working for
your organisation. Request early access.

Civium is being tested in a live community kitchen right now. Request early access and be among the first nonprofits to use it.

Our Big Kitchen is our operating pilot — running Civium in a real kitchen and volunteer program in Sydney so the product stays tied to day-to-day work. obk.org.au →